Fit-Tees

User Agreement & Policies

User Agreement & Policies 

Welcome to Fit-Tees. By accessing our website, using our services, or placing an order, you agree to be bound by the terms and policies outlined below. Please read this Agreement carefully before using our website.


1. Terms of Use

By using the Fit-Tees website (“Site”), you represent that you are at least 18 years of age or are using the Site under the supervision of a parent or legal guardian.

You agree to:

  • Provide accurate, complete, and current information when placing orders.

  • Use the Site only for lawful purposes.

  • Not interfere with or disrupt the security, functionality, or operation of the Site.

  • Not attempt unauthorized access to any portion of the Site or related systems.

Fit-Tees reserves the right to refuse service, cancel orders, suspend accounts, or terminate access to the Site at its sole discretion.


2. Custom Artwork & Design Policy

As a provider of custom apparel and personalized products, Fit-Tees accepts customer-submitted artwork, logos, text, images, and other design materials.

Ownership of Artwork

You retain ownership of any original artwork you submit. By submitting artwork to Fit-Tees, you grant us a limited, non-exclusive license to reproduce, modify as necessary for production, and print the design solely for the purpose of fulfilling your order.

Customer Responsibilities

You are solely responsible for ensuring that:

  • You own or have legal permission to use all submitted content.

  • Your design does not violate any copyright, trademark, patent, privacy, publicity, or other rights of third parties.

  • Your design complies with all applicable laws and regulations.

Prohibited Designs

Fit-Tees will not produce designs that contain:

  • Copyrighted materials without authorization

  • Trademarked logos without permission

  • Hate speech or discriminatory content

  • Obscene, sexually explicit, or offensive content

  • Content promoting violence or illegal activities

  • Harassing, threatening, or defamatory material

Fit-Tees reserves the right to reject or cancel any order that violates these policies.


3. Order & Payment Policy

Order Placement

  • Orders become final once payment is successfully processed.

  • Custom products are manufactured specifically for each customer.

  • Customers are responsible for reviewing all order details before submission.

Product Variations

Due to differences in monitor displays, printing processes, and garment materials, slight variations in color, placement, or appearance may occur between digital mockups and finished products.

Such variations do not constitute defects.

Payment

We accept approved payment methods displayed during checkout.

  • All prices are listed in U.S. Dollars (USD).

  • Applicable taxes and shipping fees will be calculated at checkout.

  • Payment information is processed securely through third-party payment providers.

Fit-Tees does not store complete payment card information on its servers.

Pricing Errors

In the event of an obvious pricing, product description, or inventory error, Fit-Tees reserves the right to cancel or adjust an order and issue a refund if necessary.


4. Shipping & Delivery Policy

Processing Time

Custom orders generally require [X–Y business days] for production before shipment.

Production times may vary based on order size, product availability, and seasonal demand.

Shipping

  • Orders will be shipped to the address provided by the customer.

  • Customers are responsible for ensuring shipping information is accurate.

  • Tracking information will be provided when available.

Fit-Tees is not responsible for packages delayed, lost, or misdelivered due to incorrect shipping information.

Delivery Delays

Delivery estimates are not guaranteed.

Fit-Tees shall not be liable for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Holidays

  • Customs processing

  • Natural disasters

  • Other events beyond our reasonable control

Risk of loss transfers to the customer upon delivery of the package to the carrier.


5. Returns, Refunds & Cancellations

Because each product is custom-made, special return policies apply.

Returns

We do not accept returns for:

  • Buyer’s remorse

  • Incorrect size selection

  • Design preference changes

  • Minor color variations

  • Customer-submitted design errors

Customers are encouraged to review size charts carefully before ordering.

Refunds and Replacements

Refunds or replacements may be issued if:

  • The product contains a manufacturing defect.

  • The printed design significantly differs from the approved order.

  • The wrong garment or color was shipped.

  • The item arrives damaged during shipping.

Claims must be submitted within 7 days of delivery.

Cancellations

Orders may be canceled within 2 hours of placement.

Once production has begun, cancellations cannot be accepted.

Reporting an Issue

To request assistance, please contact:

Email: info@wearfitco.com

Include:

  • Order number

  • Description of the issue

  • Clear photographs showing the problem


6. Intellectual Property

All content available on the Site, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Images

  • Product designs

  • Website layout

  • Software and code

is owned by Fit-Tees or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or commercially exploit any Site content without prior written consent.

Copyright Complaints

If you believe your intellectual property rights have been infringed, please provide:

  • Identification of the copyrighted work

  • Location of the allegedly infringing material

  • Your contact information

  • A statement of ownership or authorization

We will review and respond to valid notices promptly.


7. Prohibited Content

You agree not to upload, submit, or request designs that:

  • Violate intellectual property rights

  • Promote hatred, discrimination, or harassment

  • Depict violence, self-harm, or criminal activity

  • Contain obscene or pornographic material

  • Promote illegal substances or unlawful conduct

  • Violate any applicable law

Violations may result in:

  • Immediate order cancellation

  • Account suspension or termination

  • Refusal of future service

  • Reporting to relevant authorities where required


8. Limitation of Liability

To the fullest extent permitted by law:

  • Fit-Tees shall not be liable for indirect, incidental, consequential, punitive, or special damages.

  • Fit-Tees’ total liability arising from any claim shall not exceed the amount paid for the specific order giving rise to the claim.

  • Fit-Tees does not guarantee uninterrupted access to the Site.

Customers assume responsibility for the use and care of products after delivery.

Some jurisdictions may not allow certain liability limitations; therefore, portions of this section may not apply to all customers.


9. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Any dispute arising from or relating to this Agreement shall be resolved exclusively in the state or federal courts located in Prince William County, Virginia.

By using our services, you consent to the jurisdiction of those courts.


10. Changes to This Agreement

Fit-Tees may update this User Agreement and related policies at any time.

Changes become effective immediately upon posting unless otherwise stated.

Continued use of the Site after updates constitutes acceptance of the revised terms.

Customers are encouraged to review this page periodically.


11. Contact Us

If you have questions regarding this User Agreement or any of our policies, please contact us:

Fit-Tees

Email: info@wearfitco.com
Phone: 315-450-0358
Address: 18310 Richmond Hwy, Triangle, VA 22172, USA

 

0